FAQ

Maple Mart delivers throughout Canada and U.S  Please refer to our ‘Delivery Details’ page for more information on our delivery zones and times. 

We deliver Monday to  Sunday between 9:00am and 6:00pm. 

Orders under $74.99 will be delivered for a charge of $19.99 if the delivery address is within GTA. Delivery is free on any order over $74.99.

For orders received from outside of GTA will be charged $19.99. Delivery is free on any order over $149.

For orders received from United States will be charged $25.

Feel free to contact one of our dedicated help center employees through by calling +1 888 817 8092 or emailing to [email protected].

If you would like to return a product, please follow the guidelines listed below and email our customer service department . Please note, we only accept returns under the following conditions:                 

• All merchandise must be in the original carton with all packaging intact, unmarked and in new condition.

• All merchandise must be returned within 7 business days of the receiving date

If you would like to make any modifications to your existing order, or you would like to cancel your order, you may do so by contacting our office. Our contact info can be found on our ‘Contact’ page.